The Ultimate Guide to Transportation Disaster Recovery

6 Jan

When there is an automobile pileup or other disaster on the streets, it is usually law enforcement, the local fire department, local government and tow truck companies that clean up the site. A trauma cleanup service may be called in to clean up any blood or Gore. With disasters involving large transportation vehicles such as trains or aircraft, though, the scale tends to be beyond the capability of local authorities.

When the Amtrak disaster took place in New York and the Asiana Airlines disaster took place in San Francisco, it was a dedicated transportation disaster services company that was called in.

Transportation Disaster Recovery

What does a disaster services company do?

When a transportation disaster occurs, the human needs seen on the ground tend to be the foremost concern. While local authorities may be able to offer emergency assistance to the survivors, support personnel can need considerable assistance, including mental health support, communications, computer support and administrative support. Immediate crisis management assistance is the first area of concern that disaster services companies are brought in for.

Obtaining forensic evidence

Any transportation disaster is considered an investigation scene — investigators need to be able to obtain as much detail about the disaster as possible through studying the wreckage. Wreckage cannot be left undisturbed for the length of the investigation, though, which can take years. Transportation disaster cleanup experts, then, are required to come in with a team capable of collecting the right kind of forensic photographic evidence of the entire scene. Typically, tens of thousands of pictures and hundreds of hours of video are shot.

Cleaning up the disaster area

Once photographic evidence is collected, the disaster services company begins the cleanup process. Cleanup crew members arrive to pick up possibly hundreds of thousands of pieces of the aircraft or railroad train, and transport them to a storage location where investigators can work on piecing the debris together. Since transportation vehicles are extremely large and heavy, specialized inflation equipment, cranes, jacks and other large equipment is brought in.

Pieces of personal effects are searched for, collected, cleaned, sanitized, dried, and warehoused, and made ready to be returned to their owners. Photographs are taken, images are published on the company’s website, and a call center is set up to handle inquiries from survivors.

Disaster sites tend to be contaminated with fuel and chemical spillage, and need to be cleaned up. Vast quantities of soil are removed, transported to safe sites, and sanitized.

The expertise provided tends to be vital

From small aviation charter firms, small private airports to larger operations, establishing a working relationship with a disaster recovery service can be vital. A bewildering range of skills go into dealing with a disaster. It takes the network of subcontractor relationships that only a disaster recovery service can possess to get all required work done. A professional approach to handling the potential for disaster is always an excellent way to maintain customer relationships and avoid lawsuits.

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